All Services
Pre-Opening
Hotel Opening Services (Pre-Opening)
A hotel that works correctly from the first guest. No surprises after opening.
Why Pre-Opening Consulting?
A hotel's opening day is not just a launch — it is a test of the brand, the operation and the investment. Hotel X Ray manages every stage of the pre-opening process with experienced oversight, ensuring a hotel that works correctly, consistently and strongly from the very first guest.
Pre-Opening Process Management
What we do
- Preparation and coordination of the opening schedule
- Management of department-level readiness checklists (punch lists)
- Technical monitoring of supplier and contractor processes
- Soft opening and grand opening planning
Why it matters
The pre-opening process prevents the majority of post-opening problems. Having every department ready on time and correctly protects guest experience from day one.
Organisation & Human Resources
What we do
- Organisational chart and staffing plan preparation
- General Manager and key management profile definition
- Recruitment process management and criteria definition
- Employee handbook and brand culture documentation
- Salary scale and benefits consulting
Operational Standards & Training
What we do
- SOP (Standard Operating Procedures) preparation for all departments
- Planning and delivery of pre-opening departmental training
- Organisation of mock run simulations
- Guest experience scenario development and drills
- Cross-training planning
Procurement & Purchasing Consulting
What we do
- OS&E (Operating Supplies and Equipment) list preparation
- Supplier research, comparison and negotiation
- Budget optimisation and cost control
- Delivery and installation coordination
IT & Technology Opening Readiness
What we do
- Pre-opening testing of PMS, POS and all systems
- Integration testing and data migration management
- Staff system training planning
- Wi-Fi, IPTV and guest technology commissioning
- Cybersecurity policy implementation
Brand Application & Quality Control
What we do
- Control of brand standards in the physical environment
- Signage, visual identity and guest touchpoint audit
- Pre-opening mock inspection
- OTA profile optimisation and photography coordination
- Pre-sales and marketing process coordination
What you receive
- Opening schedule and milestone plan
- Organisational chart and staffing plan
- SOP set for all departments
- OS&E procurement list and budget
- Staff training programme
- Pre-opening audit report
Let's discuss this service
We define the scope together based on your property's needs.