Information Technology (IT) Consulting
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IT Consulting

Information Technology (IT) Consulting

The wrong system means years of operational friction. Make the right decision with independent IT assessment.

Hotel Technology Infrastructure Assessment

The right technology investments are critical for a hotel to remain competitive. Hotel X Ray independently evaluates the entire IT infrastructure of both existing and new hotel projects, providing impartial, expert, hospitality-specific advice.

What we do

  • Independent assessment of current IT infrastructure (network, servers, security, systems)
  • Review of PMS, POS, Channel Manager, Revenue Management and guest technologies
  • Effectiveness analysis of system integrations (PMS–POS–accounting–OTA)
  • IT infrastructure map and current-state report

Why it matters

Wrong system selection or inadequate integrations lead to both operational inefficiency and high costs. Independent IT assessment ensures investors make the right decision.

PMS & System Selection Consulting

What we do

  • Comparative analysis of PMS systems (Opera, Elektra, Rmos, etc.) matched to the property's needs
  • Vendor-independent system recommendation and evaluation criteria
  • Comparative analysis of licence, implementation and maintenance costs
  • Integration capacity and scalability assessment
  • System migration planning and risk management

Why it matters

The wrong PMS means years of operational disruption and unnecessary cost. The right system directly impacts operational efficiency and guest experience.

Digital Transformation Strategy

What we do

  • Assessment of the hotel's digital maturity level
  • Digital transformation roadmap (short, medium and long term)
  • Online distribution strategy (OTA, GDS, metasearch)
  • Revenue Management system consulting
  • Guest communication technologies (CRM, pre-stay, in-stay, post-stay)
  • Mobile check-in/check-out and keyless entry systems evaluation

Why it matters

Hotels that delay digital transformation lose competitive advantage. The right digital strategy reduces costs and improves guest satisfaction.

Cybersecurity & Data Management

What we do

  • Assessment of hotel IT security policies under KVKK and GDPR
  • Guest data protection and data breach risk analysis
  • Wi-Fi infrastructure review from both security and guest experience perspectives
  • Cybersecurity awareness training planning
  • Data backup and disaster recovery (DR) policy assessment

Why it matters

Hotel systems contain guest credit card details and personal data — being exposed to cyber attacks creates both legal liability and reputational risk.

Technology Investment Planning

What we do

  • IT budget optimisation and prioritisation
  • Cloud-based vs. on-premise system cost comparison
  • 3–5 year technology investment plan preparation
  • Independent technical support in vendor meetings and contract negotiations

What you receive

  • IT infrastructure assessment report
  • System comparison matrix (PMS, POS, etc.)
  • Digital transformation roadmap
  • Cybersecurity risk assessment
  • Technology investment plan and budget recommendation
  • Management presentation

Let's discuss this service

We define the scope together based on your property's needs.

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